A technician kneels at the open valve panel of a fountain in a Southern California plaza with palms and agaves at sunset while a colleague records the visit on a tablet.

For commercial water-feature service companies

Run water features like infrastructure and prove it.

Cascalto is built for the service companies and technicians behind commercial fountains, cascades, water walls and splash pads: scheduled service, chemistry in range, and records ready from the first visit to the paid invoice.

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See the standard

The shift

From emergency callouts to managed performance.

Four operational layers. One standard.

Mechanical Systems

Pumps, filtration, valves, nozzles, lighting, and controls on scheduled cycles, with failure modes on record.

See what should be there, against what is →
  • Pumps
  • Filtration
  • Valves
  • Nozzles
  • Lighting
  • Controls

Water Chemistry

Readings logged, treatment on schedule, and any reading outside the range you set for that water feature flagged on the visit.

See a service visit, start to finish →
  • pH
  • Chlorine
  • Alkalinity
  • TDS
  • Turbidity

Inspection-Ready Records

Water-quality logs, inspection records, and maintenance history - ready when the health department or the client asks.

See the Water Feature Report →
  • Water-quality logs
  • Inspection records
  • Maintenance history
On a rooftop terrace overlooking a Southern California downtown skyline, a technician beside a reflecting pool tests a water sample with a handheld meter and test kit while a colleague checks a tablet.

What Cascalto is

Run water features like infrastructure, not emergencies.

  1. Cascalto is an operations standard for the people who keep commercial water features running: the hotel cascades, plaza fountains, lobby water walls, splash pads and rooftop features that define the spaces around them.

  2. Today the work is invisible. The pumps you balanced, the chemistry you held in range, the season you closed by the book, none of it leaves a trace until something stops in public and the call comes in.

  3. Cascalto makes the discipline visible: systems on maintenance cycles, water chemistry documented and in range, seasons commissioned and closed by protocol, performance reported like infrastructure.

  4. Every service visit builds the Water Feature Report your client keeps: the equipment on its cycles, the water chemistry, the season’s protocol steps and the work behind each invoice — ready when the renewal comes up.

The operations layer

From the booked visit to the paid invoice.

Cascalto runs the whole job, not just the visit — booked, scheduled, quoted, invoiced, paid, and on record, to one continuous standard. The documented work stays the centerpiece; everything around it runs to the same discipline.

See a year of visits booked →

  1. Plan the program

    Recurring service, seasonal protocols, and crew assignments stay tied to the sites and features they protect.

  2. Price the work

    The Service Proposal your client approves becomes the Service Invoice you bill — one job, no double entry, nothing lost between the visit and the bill.

  3. Invoice and record payment

    Record payments and deposits, track the balance, and keep a clean account per job — you always know what's outstanding.

  4. Keep the history

    Every client, site, water feature, and visit on record — the proof you hand over when renewal comes up.

Work Record · optional

Proof of the work, sent when it’s wanted.

Every finished job keeps a Work Record of what was done: logged steps, photos from before and after, parts, time on site. Your client gets it when they ask, or the moment you think the work should be seen — never on its own.

See the Work Record →

At renewal

Four questions every client asks at renewal.

When the contract comes up, the facilities lead asks the same four things. Cascalto is built so every answer is already in the record — not pieced together from memory the night before.

Your client asks

The record answers

  1. 01Did the fountain run all season?

    Every scheduled service visit is on record with its performance check — spray pattern, jets, lights, pumps — and the two days it stood off for high wind are logged with the reason.

  2. 02Was the water right?

    Each reading sits against the range you set for that water feature. The one that drifted shows the action taken and the retest that brought it back.

  3. 03What broke, and what was done?

    Every fault is followed from the first photo to the fix, until it closes — nothing found in spring is still open by the autumn.

  4. 04What did we pay for?

    Visits, parts and Service Invoices sit on the same record as the work, and the Water Feature Report gathers the season — with a summary you edit before it goes out.

Illustration · invented client · sample data

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Explore Cascalto

Follow the water through the work.

  1. Who it’s forFountain and water feature service companies, from the owner to the technician in the pump vault.Open →
  2. Water feature recordsThe service visit feature by feature, faults to closed, seasons by protocol, the Water Feature Report.Open →
  3. Service CalendarRecurring service visits, spring commissioning and winterization, booked once and assigned.Open →
  4. Proposals & invoicesService Proposals your client approves, deposits, Service Invoices and payments.Open →
  5. QuestionsStraight answers before launch, from readings and ranges to early access.Open →

Where the water is

The words of the trade, from weirs to winterization: the glossary →See a plaza fountain in section

Three plans, in your market’s currency: pricing →

Cascalto supports your water management program with documentation and records; it does not certify regulatory or Legionella compliance.

Founding access

Be first when Cascalto opens.

Founding-customer pricing and priority onboarding for the early teams who run water features like systems. Launch updates only, no noise.

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Fountain & Water Feature Maintenance Software | Cascalto