Service Calendar
Every fountain’s visits, booked once.
A plaza every Tuesday, a hotel twice a week, a campus on Wednesdays, and the autumn shutdown in between. Set each site’s day, time and rhythm once: Cascalto places every service visit on the Service Calendar, gives it to your technicians and sends your client an email.
Coming soon
Claim founding-customer accessService visits · sample
Week of Oct 26- Mon 26City hotel · 7:00 AM · Ana
- Tue 27Central plaza · 8:00 AM · Marco
- Wed 28Corporate campus · 9:00 AM · Leah
- Thu 29City hotel · 7:00 AM · Ana
- Fri 30Splash pad close · unassigned
A recurring series, start to finish
One series in. A year of visits out.
Central plaza’s weekly service is entered once. Each step below is one field of the new service visit; after that, the Service Calendar and your client’s inbox take care of themselves.
- Pick the first visitThe day it starts and the time your technician arrives, in quarter hours between 7 AM and 6 PM.
- Choose how oftenSeven rhythms, daily up to every six months. Stop the series after a chosen count of visits, or on a date that fits the contract.
- Assign the technicianOne technician, or more than one on the same visit.
- The year lands on the calendarEvery visit in the series is its own record from the start, with the series’ work and price: visit 1 of 52, visit 2 of 52, all the way through September.
- Your client is toldWith the client email switched on, the plaza’s facilities team gets the start date, the arrival time and how often you will be back.
Illustration · invented client · sample data
When the weather moves a visit
A frost is coming. Winterize two days early.
A hard frost is forecast for Wednesday night, so the plaza fountain’s winterization moves from Thursday to Tuesday afternoon. Pick the visit up on the month and drop it on the new day; it is rescheduled.
- Drag a one-off visit to move it; a recurring series holds its rhythm.
- Cancel one visit, give the reason, and the client gets an email.
- Visits already completed or invoiced stay where they are.
Your technicians’ week
Which technician is at which site, every day.
A row for each technician and a column for each day, with a row of its own for any visit nobody has taken yet. Today shows the same visits hour by hour.
Recurring service visits
The contract’s rhythm, set once.
A maintenance contract decides how often each water feature is serviced. Below are the parts of a series you set a single time and then hand to the Service Calendar.
- 01
Its own rhythm for every site
Weekly for a busy plaza, twice a week for a hotel lobby, every six months for a full equipment inspection. Two visits a week is two weekly series, one for each day.
- 02
An end that matches the contract
Stop after a number of visits, from 1 to 365, or run the series to the date the contract ends.
Total visitsEnd date
- 03
Each visit a record of its own
Every visit is created up front with the series’ work and price, so the whole term shows on the calendar and any one visit opens by itself.
Visit 3 of 52Completed
Visit 4 of 52Scheduled
- 04
One Service Proposal for the series
Quote the series once. Your client approves the Service Proposal, and every visit in it is approved at the same time.
How Service Proposals work - 05
Cancel one, or stop what’s left
Cancel one visit and record why, or end the series from a chosen date. Visits already completed, invoiced or paid stay unchanged.
Cancel this visit onlyStop future visits
- 06
The right technician on every visit
Assign one technician or a pair to a visit, and narrow the calendar down by technician, client, status or dates.
AML
The two cutovers
Book the spring and the autumn before they arrive.
Commissioning and winterization are one-off visits on the same Service Calendar, assigned like any other — so the season’s long days are planned in spring and autumn, not discovered in them. The protocol each one runs is on the water feature’s record.
- Spring commissioningBook each feature’s start-up for the week its site reopens
- In seasonWeekly or twice-weekly service visits run through the season
- Autumn preparationBook the shutdowns and the end-of-season closes
- WinterizationMove a shutdown forward when a frost is forecast
Your client, kept informed
Every site knows when you will be there.
Turn on the client email and each site gets a message when a visit is booked, when your technician begins, when the work is finished and if a visit is canceled.
- BookedThe date, the time you arrive and how often the visits recur.
- StartedYour technician is on site and the visit has begun.
- CompletedThe work on the visit is done.
- CanceledWith the reason you give, so no one waits for a visit that won’t happen.
Next
One record behind every visit.
- What happens on the visitThe water chemistry log feature by feature, the performance check, faults and actions, the protocols and the Water Feature Report.See the records
- Approve the series, then invoice itApprove one Service Proposal and the whole series is approved; Service Invoices are drawn from the visits.See proposals and invoices
- Built for water feature service companiesOwners, operations managers and technicians who keep commercial fountains running for their clients.See who it’s for
Questions
About the Service Calendar
Is the Service Calendar available today?
Cascalto launches soon. The Service Calendar, recurring service visits, technician assignment and client emails all arrive with it at launch; the scenes here are illustrations, and the client is invented.
Can a site be serviced twice a week?
Yes. Create a weekly series for each day — Monday and Thursday, for example. Each runs independently and can finish on a date of its own.
Can a series end when the contract does?
Yes. Finish it after a set number of visits, as many as 365, or on a chosen date. You can also end the remainder of a series later.
How do I plan commissioning and winterization?
Book them as one-off visits on the Service Calendar for each water feature, assigned like any other visit. If the weather moves one, drag it to the new day.
Is the client emailed about every visit?
With the email turned on, the client hears about each booking, start, completion and cancellation. You choose when it is on.
Founding access
Every site’s visits, on one Service Calendar.
Founding access is open to water feature service companies preparing for launch. Share your name and work email to get launch news; nothing is sent until we have confirmed the address by email.
Launching with a 14-day free trial. No card needed.
Coming soon
Claim founding-customer access