Morning performance check at a corporate campus fountain: a technician shades his eyes to watch a row of tall jets while a colleague kneels at an open valve box.

Water feature records

Every fountain on record, visit by visit.

Cascalto is built to keep every water feature you service on record with its equipment: the water chemistry against the range you set for it, a performance check on every visit, each fault followed to the action taken, spring commissioning and winterization by protocol — and a Water Feature Report your client keeps.

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Follow a service visit

Water chemistry log · sample

Plaza fountain · Central plaza
In range
pH
In range
Chlorine
In range
Turbidity
In range
Temperature
In range
Illustration · invented client · sample data

Client · Site · Water feature · Equipment

A single record, from the client all the way to the nozzle.

Each client holds its sites. Each site holds its water features — fountains, water walls, reflecting pools, cascades, splash pads — each with its own water chemistry log and its own ranges. Under each water feature sits its equipment. Whichever level you open, its full service history is right there.

Client

  • A city hotel and office groupSample client · 2 sites

Sites

  • Central plaza3 water features
  • City hotel2 water features

Water features

  • Plaza fountain
  • Reflecting pool
  • Splash pad

Equipment

  • Display pump
  • Filtration pump
  • Sand filter
  • Nozzle ring · seven jets
  • LED fixtures
  • Controller
  • Autofill
  • Chemical feeder

Illustration · invented client · sample data

Built around the water features you service

  • 01

    Fountains and jets

    Display and filtration pumps, nozzle arrays, valves, lighting and the controller, judged in public by how they play.

  • 02

    Water walls and cascades

    The distribution trough, the weir, the sheet of water and the pool at its foot — an even fall is the whole point.

  • 03

    Reflecting pools

    Still water that shows everything: clarity, the overflow edge, the surface skimmed and the chemistry held.

  • 04

    Splash pads

    Ground jets where the public touches the water, so the water chemistry log and the equipment checks matter most.

A service visit, water feature by water feature

Tuesday at Central plaza, start to finish.

Cascalto is built to turn a service visit into a structured record your technician finishes on site: the water chemistry, the performance check, the equipment, every fault and the action taken, what was cleaned and what went into the water.

  1. Start the service visitThe visit opens on the site with its three water features, so every entry lands on the right one.
  2. Log the water chemistrypH, chlorine, alkalinity, TDS, turbidity and temperature, each checked against the range you set for the plaza fountain — by fixed rules, never by AI.
  3. Run the performance checkSpray pattern, jet height, lighting, the sound of the pumps. Jet 4 is running low and uneven: a fault, with a photo, on the record.
  4. Take the action, check againThe nozzle on jet 4 is descaled on the spot. The check runs again: seven even jets, and the fault closes with what was done.
  5. A reading outside its rangeAt the reflecting pool, turbidity sits above the range you set. Cascalto asks for the action taken: the filter is backwashed, and the retest goes on the same log.
  6. Check the equipmentPumps, filter, controller and lighting, each against its own record. LED fixture 6 is dim — the fault stays open until the part is fitted.
  7. Complete the visitOnce the visit is closed, its entries are set for the client’s Water Feature Report, with photos and the technician’s name.

Service visit · sampleCentral plaza · Tuesday

  • Plaza fountain
  • Reflecting pool
  • Splash pad
Log water chemistryRun performance checkRecord action takenCheck equipment
pH
In range
Chlorine
In range
Alkalinity
In range
TDS
In range
Turbidity
In range
Temperature
In range

Spray pattern · seven jetsJet 4 lowEven

  • Spray pattern
  • Jet height
  • Lighting
  • Pump sound
pH
In range
Chlorine
In range
Turbidity
Out of range
Turbidity
In range
  • Display pumpOperational
  • Filtration pumpOperational
  • Sand filterOperational
  • ControllerOperational
  • LED fixturesFixture 6 dim
  1. VisitCentral plaza · three water features
  2. ChemistryPlaza fountain · six readings · all in range
  3. FaultJet 4 low and uneven · photo attached
  4. ActionJet 4 nozzle descaled · spray even · fault closed
  5. Out of rangeReflecting pool · turbidity above range
  6. ActionFilter backwashed · retest in range
  7. FaultLED fixture 6 dim · part to order

Complete visitReady for the Water Feature Report

Illustration · invented client · sample data

Ranges you set, per water feature

A splash pad, a reflecting pool and a lobby water wall don’t share one set of numbers. You set the range for each parameter on each water feature; every reading is checked against it, and anything outside is flagged on the visit and in the report.

Plaza fountainSplash padLobby water wall
pH
Chlorine
Turbidity
Temperature

Illustration · each band is the range set for that water feature

Faults and follow-ups

A fault found in May isn’t forgotten by August.

A fault is recorded where it is found — on the water feature and the equipment, with a photo — and remains open until the action that resolves it is recorded. Your client can see what you found, what you recommended and when it was done.

  • Faults on equipment: degraded or failed, each with the action taken and the parts replaced
  • Faults in the display: a jet out of pattern, a fixture dark, a weir running unevenly
  • Open faults carry from visit to visit until they close
Close-up of gloved hands unscrewing and cleaning a bronze fountain nozzle with a small brush at the edge of a granite basin.

Fault · sampleLED fixture 6 · Plaza fountain

  1. FoundTuesday’s visit · lighting check · fixture 6 dim · photo attached
  2. Client toldA recommendation sent with the visit summary: replace the fixture
  3. FixedNext visit · fixture replaced · the part on the fixture’s own history
  4. ClosedLighting check passes · seven fixtures lit · the fault closes on the record

Illustration · invented client · sample data

Equipment at spec

What should be there, against what is.

Give each water feature its specification: this fountain should have a display pump, a filtration pump, seven nozzles, seven LED fixtures and a controller. Cascalto is built to show where each water feature stands against it, and flag a gap before your client does.

Every piece of equipment keeps

  • Model
  • Serial number
  • Install date
  • Runtime hours
  • Expected life
  • Service history
  • Parts replaced
  • Photos

Plaza fountain · specification1 below spec

Display pump 1 / 1 At spec
Filtration pump 1 / 1 At spec
Nozzles 7 / 7 At spec
LED fixtures 6 / 7 Below spec
Controller 1 / 1 At spec

Fixture 6 removed for replacement — flagged until the new one is fitted.

Illustration · invented client · sample data

Seasons by protocol

Spring commissioning and winterization, step by step.

Your year turns on two cutovers. Cascalto is built to run each one as a protocol checklist for each water feature — every step recorded as it is done, with who did it — so a step missed in autumn isn’t found in spring. Where fountains run all year, the same protocol runs the annual drain-down and clean.

  • Spring commissioning
  • In season
  • Autumn preparation
  • Winterization

Winterization protocol · samplePlaza fountain

  1. Shut down the display and filtration pumps
  2. Drain the basin and the lines
  3. Blow out the lines
  4. Remove and store the nozzles
  5. Protect the pumps and the controller
  6. Fit the cover
  7. Photos of the closed feature

Protocol complete · on the record

Spring commissioning protocol · samplePlaza fountain

  1. Remove the cover and clean the basin
  2. Refit the nozzles
  3. Fill the basin and the lines
  4. Start the pumps, check for leaks
  5. Balance the water chemistry
  6. Run the performance check
  7. Lighting check · seven fixtures

Protocol complete · on the record

Illustration · invented client · sample data

The Water Feature Report

The report your client keeps — and renews on.

Cascalto is built to turn the visits you already logged into a Water Feature Report for each client: the service visits, the water chemistry inside each feature’s range, equipment status, faults and the actions taken, the season’s protocol record and the photos — with a summary you edit before you send it: when your client asks, whenever you choose, or on a schedule you set.

Water Feature Report

Central plaza · OctoberA city hotel and office group

  • 4Service visits
  • 3Water features
  • 1 · resolvedReadings out of range
  • 2 of 2Faults closed

Turbidity · Reflecting poolInside its range on every visit but one — backwashed the same day

Summary Edited by you

Four service visits. The plaza fountain held its range all month; the reflecting pool’s turbidity rose once and was back in range the same day. Jet 4 was descaled and LED fixture 6 replaced. Winterization is booked for the first week of November.

  • Visit log
  • Water chemistry
  • Equipment status
  • Faults and actions
  • Season protocol
  • Photos
  • Recommendations

Cascalto supports your water management program with documentation and records; it does not certify regulatory or Legionella compliance.

On request, at will or on a scheduleSend to clientSent to client · Nov 2

Illustration · invented client · sample data

  • Sent in your company’s name: a PDF attached to an email, or a web link
  • Inspection-ready: the water chemistry log, the equipment records and the protocol steps, in order
  • Nothing goes out on its own: you send it, or set a schedule on The Operation and The Portfolio — with this month compared to the last

One job rather than a month? The Work Record covers it on a single page

The rest of the work

The calendar and the billing, in the same record.

The visits behind these records are scheduled on the Service Calendar, and any work they turn up is quoted and invoiced from the same place.

Questions

About water feature records

Does Cascalto tell me what range each reading should be in?

No. You set the range for each parameter on each water feature, from your own program and your client’s requirements. Cascalto checks every reading against it by fixed rules and flags anything outside — it never decides the chemistry for you.

Which readings can a technician log?

pH, chlorine, alkalinity, TDS, turbidity and temperature, each as a value against the range you set for that water feature, with any chemical added recorded beside it.

Can it hold several water features on one site?

Yes — that is the point. A plaza can hold a fountain, a reflecting pool and a splash pad, each with its own equipment, ranges, chemistry log and history, on one site record.

Does the Water Feature Report make my client compliant?

No software can. The report keeps your records in order and ready for an inspection; your client’s water management program and its compliance stay theirs.

Is any of this AI?

The summary at the top of the Water Feature Report can be drafted for you, and you edit it before it is sent. Readings, ranges and flags are worked out by fixed rules, never by AI.

Does the Water Feature Report go to my client automatically?

Only if you want it to. You send it — at your client’s request or at a moment you pick — as a PDF attached to an email or a web link in your company’s name; on The Operation and The Portfolio you can also set it to go out on a schedule. For a single job, the Work Record does the same on one page.

Cascalto supports your water management program with documentation and records; it does not certify regulatory or Legionella compliance.

A technician on a short step ladder checks the top trough of a dark-stone water wall in an office atrium, a sheet of water falling evenly into the pool below.

Founding access

Be first to keep every water feature on record.

Cascalto opens to founding teams soon. Claim founding-customer access and we will tell you when the first water feature service companies can start their records.

Launching with a 14-day free trial. No card needed.

Coming soon

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Water Feature Service Records and Reports | Cascalto