Just after sunrise in a hotel courtyard: a water-feature technician kneels at a stepped stone cascade holding a water-test vial up to the light while a colleague carries an equipment case past folded terrace parasols.

For the companies that service hotel and resort water features

Hotel water features are judged before breakfast.

The water wall in the lobby, the cascade in the courtyard and the fountain at the entrance are part of how a hotel is remembered. Cascalto is built for the service companies that keep them playing: visits that fit around the hotel’s day, every water feature on record, and a report the hotel’s engineering team can read in a minute.

Coming soon

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See what hotels ask of you

Client record · sample

A city hotel and office group
Under contract
  • SiteCity hotel
  • Water featuresLobby water wall · courtyard cascade
  • Service windowBefore 7 am · never during events
  • Next service visitThursday · 5:45 am
Illustration · invented client · sample data

What hotel clients judge you on

Four things a hotel asks of its water feature service.

  1. 01

    Guests see it first

    A lobby water wall is the first thing a guest sees after the front door. A streak down the stone, a dark light or a line of foam is noticed by every arrival — and by the general manager before you hear about it.

    On the recordA performance check on every visit — the sheet, the lights, the sound of the pumps — with photos.

  2. 02

    The work happens before the lobby fills

    Hotels want their water features serviced early and quietly, and never in the middle of a wedding, a conference or the breakfast rush. A visit has to be planned, quick and complete, because there may not be a second chance that day.

    On the recordRecurring visits booked at the hotel’s early hour, each with its steps, so nothing is left for later.

  3. 03

    Indoor water gets asked about

    Water walls and indoor fountains recirculate warm water and can throw a fine spray, so many hotels keep them in their water management plan — and ask their service company for the cleaning, treatment and readings behind it.

    On the recordA water chemistry log and cleaning record for each water feature, ready when the hotel asks.

  4. 04

    Engineering holds the contract

    The contract usually sits with the hotel’s engineering team, and the renewal goes past managers who never see a visit. What they see is the record: visits kept, faults closed, and a water feature that never let the hotel down.

    On the recordA Water Feature Report each month or season, with a summary you edit before it is sent.

A visit before breakfast · sample

In and out before the lobby opens.

Thursday, 5:45 am, the City hotel’s lobby water wall. Cascalto is built so the technician works through the visit on a phone and the record is finished — and sent, if you choose — before the first guest comes down.

On the clock

6:31 am

Finished 29 minutes before the lobby opens

Service visit · sample

Lobby water wall · City hotel
Complete · sent
  1. 5:47 amVisit started at the lobby water wall
  2. 5:52 amWater chemistry logged — in range
  3. 6:03 amPerformance check: a dry streak down the left of the wall
  4. 6:11 amDistribution trough cleared — the sheet runs even again
  5. 6:18 amLight 3 of 6 dim — fault logged, part ordered
  6. 6:27 amBasin wiped, photos taken
  7. 6:31 amVisit complete — Work Record sent to engineering
Illustration · invented client · sample data

Built for hotel work

What Cascalto is built to do for your hotel clients.

  • Keep each hotel’s water features — lobby, courtyard, entrance, spa — as records of their own, with their equipment and history
  • Book recurring service visits at the hotel’s early hour, and plan the seasonal work around its events
  • Log water chemistry and cleaning on every visit, so the record is ready when the hotel’s engineering team asks
  • Follow a dim light or a worn pump seal from the visit it was found to the visit it was fixed
  • Send a Work Record after a job and a Water Feature Report each month, each with a summary you edit
  • Send Service Proposals for upgrades and Service Invoices from the same record as the work

The swimming pool and spa pools are pool work. Cascalto is built for the water features around them.

The water features at hotels and resorts

Where a hotel puts its water, you put your record.

Each is its own water feature in Cascalto, with its equipment, its water chemistry log and its history.

  • Lobby water walls and atrium fountains
  • Courtyard cascades and rills
  • Entrance and motor-court fountains
  • Spa and terrace reflecting pools
  • Rooftop water features
  • Garden fountains across resort grounds

Keep reading

The rest of the work, and the words.

Cascalto supports your water management program with documentation and records; it does not certify regulatory or Legionella compliance.

Founding access

Be first when Cascalto opens.

You already keep hotel water features playing before the lobby opens. Cascalto is being built to put that work on record: every water feature with its equipment, water chemistry on every visit, faults followed to closed and a report the hotel can read. Founding-customer access and launch updates only.

Launching with a 14-day free trial. No card needed.

Coming soon

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Water Feature Service for Hotels and Resorts | Cascalto