Built for the companies that run water features like infrastructure.
Cascalto is designed for the independent companies that service commercial fountains, cascades, water walls, reflecting pools and splash pads for their clients. If your team holds the maintenance contract and the renewal depends on what you can prove, Cascalto is built around your work.
Water featuresPlaza fountain, reflecting pool, splash pad, lobby water wall, courtyard cascade
Next service visitTuesday · Central plaza
SeasonIn season
Illustration · invented client · sample data
01Company owners
You own a fountain service company.
Who you are
You own the company, and you probably still carry a test kit. Your business is recurring service on commercial fountains — water treatment, filtration, pump maintenance and the seasonal work — sold as contracts, not callouts.
Your week
Service visits across your clients’ sites. Water tested, treatment adjusted, filters serviced, a nozzle array cleared. Between visits: proposals, a pump that needs replacing, and a client asking what they are paying for.
What your clients judge you on
That the water feature runs every day it is meant to and never fails in public. At renewal, evidence that the money bought something.
Cascalto is built to
Organise each client’s sites into their water features, so every visit, reading and photo lands on the right fountain, cascade or water wall
Turn each service visit into a structured record: water chemistry, the performance check, equipment checked, what was done
Hand the client a Water Feature Report built from the visits you already logged, not rebuilt from notes
Send Service Proposals and Service Invoices from the same record as the work
02Firms that build and maintain
You hand features over — and keep them running.
Who you are
You install or rebuild architectural water features and keep a maintenance contract on the ones you hand over. Service is the recurring side of the business, and it usually gets less structure than the build.
Your week
A rebuild on one site, scheduled maintenance on several others, and a call about a feature you handed over three seasons ago. Its equipment lives in your head or in a closeout binder.
What your clients judge you on
That the feature still performs the way it did on handover day — the spray pattern, the jets, the lighting — and that you know its equipment well enough to keep it there.
Cascalto is built to
Keep an equipment record for every water feature: pumps, filters, nozzle arrays, valves, lighting and controllers, each with its own service history
Check what each water feature should have in place against what is installed, and flag the gap
Link a fault found on a visit to the follow-up, so a worn seal noted in May isn’t forgotten by August
03Commissioning and winterization crews
Your year turns on two cutovers.
Who you are
In spring the systems are filled, tested, balanced and lit. In autumn they are drained, the lines are blown out, the equipment is protected and the covers go on. Where fountains run all year, the same discipline goes into the annual drain-down and clean.
Your week
In season, a run of commissionings or shutdowns, each one long and step-heavy. A step missed in autumn is found in spring.
What your clients judge you on
A feature that comes back on schedule in spring without surprises, and a shutdown the client never has to think about.
Cascalto is built to
Run spring commissioning and winterization as protocol checklists, each step recorded as it is done
Record every step against the water feature and the equipment it touches
Carry the season’s record into the client’s Water Feature Report, so the closeout is documented, not just remembered
04Splash pads and interactive features
People touch the water. Inspectors ask.
Who you are
You service splash pads, spray grounds and interactive features, where the public touches the water and inspections happen. Here the water quality record matters as much as the work.
Your week
Frequent chemistry checks, equipment inspections, and records that have to be complete whenever someone asks — your client or an inspector.
What your clients judge you on
Water quality they can stand behind, equipment that is inspected, and paperwork ready without a scramble.
Cascalto is built to
Log water chemistry on every visit and flag any reading outside the range you set for that water feature
Keep a water chemistry log for each water feature, in order, ready to share when your client or an inspector asks
Keep equipment inspection records beside the chemistry, on the same water feature
Cascalto supports your water management program with documentation and records; it does not certify regulatory or Legionella compliance.
05Operations managers
You run service across many sites.
Who you are
You may not own the company, but you run it day to day. You assign the technicians, keep the Service Calendar honest, and you are the first to hear when a feature goes wrong.
Your week
Checking that every scheduled visit happened and was documented, chasing a missing reading, deciding whether a pump repair can wait, and getting reports to clients on time.
What your clients judge you on
The same standard on the hundredth visit as on the first, across every site — and reports that arrive without being chased.
Cascalto is built to
Keep recurring service visits tied to the sites and water features they cover
Show what was logged on each visit — readings, the performance check, equipment, photos, protocol steps — so you can review the work without a phone call
Produce, send and keep each client’s Water Feature Report, so every client gets the same documented standard
06Technicians in the pump vault
You do the work — and want the record done on site.
Who you are
You test the water, read the gauges, clear the nozzles, swap the filter media and close the vault. You want the record finished before you leave the site, not rebuilt in the van.
Your week
Service visit after service visit, often in tight equipment rooms, with a phone in one hand.
What your clients judge you on
Most clients never see you. They see a fountain that runs, and a log that shows you were there and what you did.
Cascalto is built to
Give you plain, action-first steps on your phone: Start service visit, Log water chemistry, Run performance check, Check equipment
Attach photos to the visit, so the before and after are part of the record
Finish the water chemistry log as part of the visit, not as paperwork afterwards
The water features you look after
Your clients’ fountains define their spaces.
These are your clients. Cascalto is not built for them to manage their own water features — it is built for you to keep them running and show them the work.
Hotel and resort fountains, lobby water walls
Corporate campus courtyards and atriums
Office and civic plazas, reflecting pools
Retail and lifestyle centers
Theme parks and attractions
Master-planned communities
Municipal parks and splash pads
Not for
Cascalto is deliberately narrow.
Homeowners and garden pondsBackyard fountains, garden ponds and DIY fountain care are not what Cascalto is built for.
Owners shopping for a fountain companyCascalto doesn’t list or recommend service companies. It is the software the service company runs.
Residential pool serviceCascalto isn’t a pool route app. It is built for commercial water features and the systems behind them.
Design-only studiosIf you design or build features and never service them, Cascalto’s visits, logs and reports won’t have much to hold.
You already do the work that keeps commercial fountains running. Cascalto is being built to make that work visible: equipment on maintenance cycles, water chemistry on record, seasons closed by protocol and a report your client can read. Founding-customer access and launch updates only.
Launching with a 14-day free trial. No card needed.
